KLIK Triage sebagai Inovasi Keperawatan dalam Optimalisasi Triage dan Edukasi Pasien serta Keluarga di IGD RS Tk. III Dr. Bratanata Jambi
DOI:
https://doi.org/10.53299/ba-jpm.v6i4.5739Keywords:
edukasi pasien, instalasi gawat darurat, KLIK Triage, literasi kesehatan, triageAbstract
Instalasi Gawat Darurat (IGD) membutuhkan komunikasi edukatif untuk membantu pasien dan keluarga memahami prioritas penanganan serta alur pelayanan triase. Kegiatan Pengabdian kepada Masyarakat ini bertujuan mendeskripsikan implementasi KLIK Triage (Komunikasi, Literasi Informasi, dan Keterlibatan dalam Triage) serta perubahan tingkat pengetahuan sebelum dan sesudah edukasi di IGD RS Tk. III Dr. Bratanata Jambi. Kegiatan dilaksanakan pada 20 Oktober 2026 dengan melibatkan 43 peserta. Edukasi mencakup kategori kegawatan, prioritas penanganan, dan alur pelayanan IGD melalui media banner atau poster yang dilengkapi Quick Response Code (QR Code), diskusi, serta evaluasi menggunakan pre-test dan post-test. Data dianalisis secara deskriptif dengan membandingkan distribusi kategori pengetahuan sebelum dan sesudah edukasi. Hasil pre-test menunjukkan pengetahuan rendah sebesar 46,51%, sedang 46,51%, dan tinggi 6,98%. Setelah edukasi, pengetahuan rendah menjadi 0%, sedang 23,26%, dan tinggi meningkat menjadi 76,74%. Temuan ini menunjukkan pergeseran distribusi pengetahuan ke arah kategori yang lebih tinggi, tetapi belum membuktikan signifikansi statistik atau perubahan skor individual. KLIK Triage berpotensi menjadi media edukasi keperawatan untuk mendukung pemahaman pasien dan keluarga mengenai triase dan alur pelayanan IGD tanpa menggantikan penilaian klinis maupun keputusan triase.
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